1. INTRODUCTION
1.1 This Privacy Policy (“Policy”) explains the ways in which FreakPlanetStudios (referred to as “FreakPlanet”, “we”, “us”, or “our” in this Policy) collects, stores, uses, or otherwise processes personal data of end users of our Services as defined below (referred to as “you” or “your” in this Policy), and why we collect it, how we use that information, and how you can exercise your privacy rights.
1.2. In this Policy, "Services" refers to our Games, Websites, and any related services or properties we directly control. "Games" refers to online games or applications that we own and operate. Please review our list of Games governed by this Policy.
1.3. By installing, using, registering, or otherwise accessing the services, you agree to this privacy policy and give explicit and informed consent for the processing of your personal data in accordance with this privacy policy. If you do not agree to this privacy policy, do not install, use, register, or otherwise access the services.
1.4. FreakPlanet reserves the right to modify and update this Privacy Policy periodically, so please be sure to review this page from time to time. Changes to this Privacy Policy will take effect immediately upon being uploaded to our websites. Your continued use of the Services signifies your acceptance of the changes to this Privacy Policy.
2. DATA CONTROLLER
By "data controller," we mean an entity that determines how and why personal data is processed.
We will retain your personal data in accordance with applicable data protection laws.
For the purposes of data protection laws, the data controller will be FreakPlanetStudios.
While operating the Services, we may share your data with partners we work with. Some of these
partners are independent data controllers and therefore independently determine how and why
they process your data. For more information about these partners and the ways they may process
your data, please refer to Section 6 of this Policy.
3. WHAT DATA WE PROCESS
3.1. When accessing our products and Services, we will not collect legally sensitive data
(i.e., race, ethnicity, religious or philosophical beliefs, union affiliation, genetics,
biometrics, health, sexuality, and/or criminality) or other confidential data (i.e., child
data, social security numbers, bank account details, or payment card information). Do not
provide us with this information or use the Services to make it available to others.
3.2. We may collect user data from you, which includes:
- Your name, email address, or other contact information if you have provided them to us (e.g., when registering an account or subscribing to our communications).
- Online identifiers such as your in-game alias, IP address, internal identifiers that we assign to your account, or hardware/operating system-based identifiers, including your Advertising ID or device ID.
- Technical information about the device you use to play our Games or use our other Services (e.g., information about its type, model, manufacturer, operating system, language, screen, processor, or memory).
- Your approximate location (e.g., country, state, or city), inferred from your IP address.
- Information about your use of the Services (e.g., information about your progress in our Games, your visits to our Websites, or your interactions with ads in our Games).
- Information about your interactions with our ads outside of the Services (e.g., on third-party websites or apps), including information on how you were referred to our Games or other Services.
- Inferences we make based on your activity on our Services.
- Messages or other communications you send to us or through the Services (e.g., your chat messages in our Games or emails you send to our support team).
- If you choose to connect a third-party account (e.g., a social media account) with our Services, the information we receive from the third-party account provider (e.g., account name, identifier, or email address to enable cross-device play, or a profile name, picture, or friends information to provide social features).
- If you make purchases in our Games, information we receive from third-party payment service providers to validate those purchases (but not your actual payment information, such as credit card numbers).
- If you participate in our surveys or other research, any comments, feedback, responses, or other information you provide (e.g., information about your background or experience with our Games).
- Any other information you choose to send us through our Services or otherwise.
- With your consent, other information that was explained to you when requesting your consent.
4. HOW WE COLLECT DATA
We may collect and receive information that may be considered personal data under applicable laws in various ways. More specifically:
- Directly from you when you submit it (e.g., when registering an account, subscribing to communications, sending support inquiries, or responding to surveys).
- Directly from you and/or your device by automatic means when you use our Services or interact with our ads outside our Services (e.g., on third-party websites or apps), including through cookies, similar technologies, or Software Development Kits (SDKs).
- From our advertising partners involved in the delivery and measurement of ads when you interact with third-party ads in our Games or specific company ads.
- If you choose to connect a third-party account (e.g., a social media account) with our Services, from the third-party account provider.
- If you make purchases on our Services, from the third-party payment service provider involved in those transactions.
- With your consent, from other sources explained to you when requesting your consent.
Providing us with data is not mandatory. However, we cannot provide the Services, or some parts or features of the Services, without processing your data. If you use our Services, we will collect data related to you for some or all purposes described in this Policy.
You have several options to limit or control the extent to which your data is processed. For example, you can choose not to connect third-party accounts, use device settings to reset or limit your Advertising ID, deny consent for personalized advertising, or disable cookies in your browser.
5. WHY DO WE COLLECT YOUR DATA?
5.1 General:
When we process or collect your data, we ensure we have a legal basis to do so. Below are examples of the different purposes for which we process your data and the legal basis for each:
- To perform our obligations as a result of any contract between you and us and to provide requested information/services, including managing your account (anti-money laundering, prevention of terrorism financing, identity verification) and processing bets.
- To notify you about changes to products and services and (where you have consented) to market these products and services directly to you.
- To administer our websites for internal operations, including troubleshooting, data analysis, testing, research, statistics, and surveys.
- To allow you to participate in interactive features of our products and services.
- To measure or understand the effectiveness of our advertising and marketing.
- To operate and improve our products and services.
- To set up and maintain your registration in the Service.
- To improve customer service.
- To provide features available in the Service.
- To audit and analyze the Service.
- To ensure the technical functionality and security of the Service.
- To inform you about promotions, rewards, upcoming events, and news.
- To send related information, including confirmations, invoices, technical notices, updates, security alerts, and support messages.
- For research and statistical purposes (market research, marketing, and data analysis).
- To identify your betting behavior, habits, and preferences.
- To analyze credit risk (if applicable).
- To manage payment and collection processes.
- To ensure the effective operation of software and IT services (including disaster recovery).
- For anti-money laundering and identity verification purposes.
- To comply with regulatory and licensing requirements.
- For other reasons with your consent.
5.2 Marketing:
Marketing refers to advertising, which helps fund our Services and allows us to offer Games for free. We may show our own ads and third-party ads. Mobile advertising relies on identifiers like Advertising IDs (IDFA on iOS, GAID on Android). You can control these through your device settings (e.g., "Limit Ad Tracking" or "Opt out of interest-based ads").
Please note that limiting Advertising ID use will not stop ads entirely, but they may be less relevant to you as they won't be based on your personal data.
1) When you see ads in our Games, we may share your Advertising ID and IP address with partners if you consented to personalized ads. They use this data to limit ad frequency or customize content.
2) When you see our ads outside our Services, ad networks may determine your interest based on past activity associated with your Advertising ID. This is done according to their own privacy policies.
3) Advertising IDs are also used for measurement (clicks, installs) and fraud prevention. Data may be collected via web beacons embedded in ads.
6. WHO WE SHARE YOUR DATA WITH
We may share data with third parties to achieve the purposes described in this Policy:
6.1. Related Entities
We will use and disclose your personal data to our group companies, including FreakPlanetStudios and all subsidiaries.
6.2. Business and Advertising Partners
Personal data will be disclosed to partners we work with (who may process data independently), including advertising partners and IP licensors.
6.3. Public Authorities/Regulatory Bodies
We may disclose data to regulators and law enforcement (including anti-money laundering authorities) or in response to government inquiries.
6.4. Service Providers
We may disclose data to third-party providers (professional advisors, data analysts, storage providers) who require access to provide specific services. Amazon AWS will record personal data in the USA.
6.5. Replacement Providers
If FreakPlanet management is transferred to another company, we may disclose data to that company. In a sale of assets or acquisition, personal data will be among the transferred assets.
7. HOW LONG DO WE KEEP YOUR DATA?
We retain data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We periodically delete or de-identify inactive accounts. After the retention period, data is deleted, de-identified, or isolated.
8. HOW DO WE KEEP YOUR DATA SECURE?
We implement appropriate technical and physical security measures to protect data against loss, destruction, alteration, or unauthorized access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. YOUR RIGHTS
You have various rights regarding your data (see Section 14 for contact details):
9.1. Right to access your Personal Data.
9.2. Right to correct or update your Personal Data.
9.3. Right to delete your Personal Data. (Note: Progress, Virtual Currency, and Goods may be lost).
9.4. Right to restrict processing.
9.5. Right to object based on legitimate interests.
9.6. Right to opt-out of direct/interest-based advertising via device settings.
9.7. Right to data portability.
9.8. Right to withdraw consent.
9.9. Right to lodge a complaint with a data protection authority.
9.10. Automated decision-making (including profiling) is used for direct advertising; you can opt-out as per 9.6.
9.11. Right to opt-out (California, USA): Residents can opt-out of the "sale" of personal data.
10. INTERNATIONAL TRANSFER
Our Service is global. We use Standard Contractual Clauses (EU Commission) and Privacy Shield frameworks (where applicable) to ensure adequate safeguards for international transfers.
11. USER DATA DELETION
Users can manage and delete data generated in the app.
Deletable data includes: 1) Basic Facebook account info obtained; 2) Login records; 3) All operation records (levels, purchases).
Notes: 1) All user data will be removed; 2) Certain data (like Facebook shares) won't be deleted by our system; 3) Once deleted, data cannot be recovered.
Steps to delete: 1) Go to Facebook Profile > Settings > Apps and Websites; 2) Remove our app; 3) In the "Removed" subtab, find our app and send a data deletion request.
12. CHILDREN'S POLICY
This Service is not directed to children under thirteen (13). By using the Services, you represent you are at least 13. We do not intentionally collect data from anyone under 13.
13. CHANGES
We may update this Policy due to operational or legal changes. Updates will be available here. We encourage periodic review.
14. CONTACT US
For questions or concerns regarding this Privacy Policy or your personal info, contact support at: freakplanetstudios@gmail.com.
